Privacy Policy
Effective Date: July 11, 2026
Welcome to Legansy (“Legansy”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from www.legansy.com (the “Website”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Business Name: Legansy
Business Address: Shanarpar, Demra, Dhaka, Bangladesh
Website: www.legansy.com
Customer Support Email: support@legansy.com
2. Information We Collect
To provide our products and services, we may collect the following categories of information.
Personal Information
When you place an order, create an account, contact us, or otherwise interact with our Website, we may collect:
-
Full name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Date of birth
-
Account login credentials
-
Order history
-
Product reviews
-
Wishlist information
Payment Information
If you choose to pay online, you may provide payment information such as debit or credit card details through our payment gateway.
Legansy does not store your payment card information. All online payment transactions are securely processed by our authorized payment service providers, including SSLCommerz and other supported payment partners.
Automatically Collected Information
When you browse our Website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Pages visited
-
Time spent on pages
-
Referral information
-
Approximate location information
-
Cookie data
3. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
-
Keep you logged into your account
-
Remember items in your shopping cart
-
Save your preferences
-
Measure website performance
-
Analyze visitor behavior
-
Deliver relevant advertisements
-
Improve our products and services
You may disable cookies through your browser settings. However, doing so may affect certain features and functionality of the Website.
4. How We Use Your Information
We use your personal information to:
-
Process and deliver your orders
-
Verify your identity
-
Manage your customer account
-
Process payments
-
Respond to customer inquiries
-
Provide customer support
-
Send order confirmations and shipping updates
-
Improve our Website and services
-
Prevent fraud and unauthorized activity
-
Conduct analytics and performance monitoring
-
Personalize your shopping experience
-
Send promotional emails, SMS messages, and WhatsApp communications (where permitted or with your consent)
-
Comply with legal obligations
5. Marketing Communications
With your consent or where permitted by applicable law, we may send:
-
Promotional emails
-
SMS marketing messages
-
WhatsApp messages
-
Product announcements
-
Exclusive offers
-
Discount campaigns
You may unsubscribe or opt out of marketing communications at any time by following the unsubscribe instructions or by contacting us.
6. Advertising and Analytics
We use third-party tools to better understand how visitors use our Website and to improve our marketing efforts.
These services may include:
-
Google Analytics
-
Google Ads
-
Meta Pixel (Facebook Pixel)
These providers may collect information about your browsing activities through cookies and similar technologies.
7. Payment Methods
We currently offer payment options including:
-
SSLCommerz
-
bKash
-
Nagad
-
Rocket
-
Cash on Delivery (COD)
-
Bank Transfer
Payment processing is handled by authorized payment providers using secure encryption technologies. Legansy does not retain customers’ payment card information.
8. Shipping and Delivery
To deliver your orders, we may share necessary information such as your name, phone number, and delivery address with our logistics and courier partners, including:
-
Pathao Courier
-
Steadfast
-
RedX
-
Sundarban Courier
Only the information necessary to complete the delivery is shared.
9. When We Share Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted third parties when necessary to operate our business, including:
-
Payment processors
-
Courier and delivery companies
-
Marketing service providers
-
Website hosting providers
-
Analytics providers
-
Government authorities or regulatory agencies when required by law
-
Law enforcement agencies where legally necessary
All such parties are expected to protect your information appropriately.
10. Data Retention
We retain your personal information only for as long as necessary to:
-
Process your orders
-
Provide customer support
-
Maintain your account
-
Comply with legal, tax, accounting, and regulatory obligations
-
Resolve disputes
-
Enforce our agreements
When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable legal requirements.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate or incomplete information
-
Request deletion of your personal information
-
Request a copy of your personal information
-
Withdraw consent for marketing communications
-
Object to certain processing activities where applicable
To exercise any of these rights, please contact us at:
We will respond to eligible requests within a reasonable timeframe.
12. Account Security
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been accessed without authorization.
13. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
These measures include:
-
SSL/HTTPS encryption
-
Secure payment processing
-
Access controls
-
Regular security monitoring
-
Industry-standard security practices
While we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
14. Children’s Privacy
Our Website is intended for general audiences and is not directed toward children under the age required by applicable law to provide independent consent for data processing.
We do not knowingly collect personal information from children without appropriate legal authorization. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.
15. International Privacy Principles
Although Legansy currently operates within Bangladesh, we respect internationally recognized privacy principles, including transparency, accountability, purpose limitation, data minimization, and user rights consistent with the General Data Protection Regulation (GDPR), where applicable.
16. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
When we make material changes, we will update the Effective Date at the top of this page and publish the revised Privacy Policy on our Website.
We encourage you to review this page periodically.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Legansy
Shanarpar, Demra, Dhaka, Bangladesh
Email: support@legansy.com
Website: www.legansy.com
By using www.legansy.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.